FAQ

Do we do custom orders?

Yes, we do offer custom orders! We'd love to hear from you and help bring your dream bag to life

How much is shipping?

Shipping within New Zealand is a flat rate of $8.00.

​How long does my order take to ship?

Once payment has been made, your bag will be packaged and shipped out the following working day; however, please allow up to 5 working days for delivery.

What is your return policy? 

We do not offer refunds. However, if there is a fault with the bags on arrival, we are happy to offer a store credit, try and fix what is damaged or exchange another bag at the same value, depending on what's available. Items must be returned within 7 days of purchase. Please email aronuicrochet@gmail.com or use our forum to request.